How can I pay my Ascentra credit card?

You can transfer funds from your Ascentra account using Digital Banking or the Ascentra CU Mobile app, use the Ascentra Payment Center to pay from another financial institution (convenience fee applies), set up automatic payments, use Bill Pay, pay in person at a branch or Shared Branch, or mail a payment (allow extra processing time).

Is there a fee to use the Payment Center?

Yes. A convenience fee applies when using the Payment Center to make payments from another financial institution.

Where can I mail my Ascentra credit card payment?

You can mail payments to: VISA, P.O. Box 660493, Dallas, TX 75266-0493. Alternatively, refer to your credit card billing statement or contact Ascentra Member Services at (563) 355-0152 for assistance.

Can I pay my Ascentra credit card in person?

Yes, payments are accepted at any Ascentra branch or Shared Branch location.

Can I set up automatic payments?

Yes, you can set up automatic payments using Digital Banking or by contacting Member Services.

Credit Card Payment Information

Here’s how to pay your Ascentra credit card: via your Ascentra account, through an External Transer, the Payment Center, in person, by mail, or by other alternate methods.

Use the options below to make payments on your Ascentra Credit Union credit card. If you need the exact mailing address shown on your billing statement, or a processor-specific address, please refer to your billing statement or contact Member Services (see below).

Pay from your Ascentra account:

The fastest methods are transferring funds from your Ascentra account using Digital Banking or the Ascentra CU Mobile app. You can schedule one-time or recurring transfers directly to your credit card.

Pay from another financial institution via an external transfer:

Set up an external transfer using Digital Banking or the Ascentra CU Mobile app. You can make a one-time payment or schedule recurring payments to your credit card.

Pay from another financial institution (Payment Center):

You can use the Ascentra Payment Center to securely pay from an external checking, savings, or debit/credit card account. Note: a convenience fee applies for external transactions.

Mail a Payment (Mail-in Address):

If you prefer to send a physical check or money order, allow extra mailing and processing time. Please send payments to:

VISA
P.O. Box 660493
Dallas, TX 75266-0493

Or, refer to your credit card billing statement for verification or contact Member Services for assistance.

Other options:

Set up automatic payments via Digital Banking or by contacting Member Services.
Use Bill Pay from your bank — note: this may take several business days to clear.
Pay in person at any Ascentra branch or shared branch location.