Career Opportunities

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An Ascentra employee

The Ascentra Difference

Want to love where you work and end the day feeling like you made a difference in the lives of others? That’s just what you’ll get at Ascentra Credit Union – we are a fun-loving team that takes “Listening, caring, doing what’s right” seriously. Whether it’s making a difference in the lives of our members, our community or one another – you will feel the Ascentra difference as soon as you walk through the doors.

 

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HR BIC 2023

Industry Recognition

Ascentra Credit Union is a 2023 Gallagher Best-in-Class employer!  This award recognizes our commitment to supporting better employee wellbeing and building a resilient organizational culture. 

Learn more about what it means to be Best-in-Class.

Veteran-Friendly Employer

Ascentra Credit Union is a Home Base Iowa employer. This designation recognizes our commitment to connecting jobs with qualified veterans and their spouses looking for career opportunities

Learn more about the Home Base Iowa Program. 

 

Home Base Iowa Logo

Benefits

PTO

PTO

Employees earn 19 days off and 11 paid holidays in the first of the year.

Retirement Plans

Retirement Plans

Fully funded retirement plan 401(k) matches, 50% per dollar contributed up to 6% of the employee's wages. Plus up to an additional 3% of profit sharing.

Medical coverage

Medical, Dental and Vision Coverage

We pay 50-80% of the plan premium depending on the plan and coverage level selected.

Extra Perks

Personal Assistance Program

Personal Assistance Program

Volunteer

Paid Volunteer Opportunities

Additional Coverage

Additional
Coverages

Wellness Program

Wellness
Program

Our Culture

Our culture is centered on our listening, caring, doing what’s right philosophy. As a credit union started by hard-working individuals who put in long hours trying to improve their lives and the lives of others, Ascentra never forgets our roots and where we started.

Just like in our humble beginning, Ascentra is still all about people helping people - the core belief of the credit union movement. With down-to-earth staff with a heart for helping others, Ascentra’s culture centers around relationships and making a difference in the lives of others; co-workers, our members and our community. Our culture balances on four pillars - our staff, our members, our community, and our financial stability – all which that define why we exist, who we are, and what we value.

  • 85 %
    of Employees surveyed agree Ascentra allows them to maintain work/life balance.
  • 91 %
    of Employees surveyed are confident in their ability to meet the demands of their job.
  • 91 %
    of Employees surveyed are proud to work at Ascentra.
  • 99 %
    of Employees surveyed embody Ascentra's values while at work.

Ascentra’s Seven Cultural Beliefs

Culture is so important at Ascentra it’s interwoven in everything we do. It’s experienced, evolved, and celebrated by all. Wanting to be intentional about our culture and ensure its vitality, we empowered a Culture Committee made up of staff from a broad base of positions and tenure that continually evaluate, improve, and ensure the vitality of our culture, and works to make it even better.

Ascentra Employees Working
  • "Ascentra CU is a great place to work. They provide excellent opportunities for growth and development, the culture is one of respect and appreciation, management is always willing to listen and help, and although it is a large company, there's still a real sense of family.

    The benefits are amazing including a top-notch PTO program and the work/home life balance is great!" - Anonymous
  • "We are in the people helping people business and we get to make a difference in members financial stability. I work with a great team at my branch, we try to have fun together and build long lasting relationships with our members. The credit union strives to make a difference in the community and we have a lot of volunteer opportunities." - Branch Manager
  • "I’d recommend anyone to work for this company. While it may not be small it has a family feel to it. The management is great in my department. I do wish my training wasn’t as fast paced but I felt like when I got to where I was going to be I was able to thrive with the people working around me. They’re always open to answering questions and being there to help." - Digital branch
  • "There’s a lot of opportunities for promotion, management is generally very supportive, there’s a respect for work-life balance, and a lot of opportunities to grow. The hardest part of the job is the members, but sometimes they can also be one of the most rewarding elements of a daily work life." - Digital Branch Representative
  • "Ascentra is a Credit Union that cares about serving their members well and their employees well. Regular training is scheduled and we are always learning. There are many times that management goes out of their way to make sure we are cared for as employees. Ascentra is a fabulous place to work and make a career." - Deposit Operations 

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