Careers at Ascentra

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An Ascentra employee

The Ascentra Difference

Build a career rooted in purpose at Ascentra Credit Union.

Our motto, “Listening, caring, doing what’s right,” guides how we serve our members, support our communities and work together. Whether you’re helping someone take their next financial step or supporting a teammate, your contributions matter. We believe a rewarding workplace is one where people feel valued, build meaningful connections and have opportunities to grow. Join a team that puts these values into action every day and discover the difference you can make at Ascentra.

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Benefits at Ascentra

Personal Time Off
(PTO)

Make time for life outside of work with 19 days off and 11 paid holidays in your first year. From personal plans to time with loved ones, these benefits help you balance your work and personal life.

Medical, Dental and Vision Coverage

Get coverage that supports your health and your budget. Ascentra pays 50–80% of your plan premium, depending on the plan and coverage level you select, helping you manage the cost of medical, dental and vision insurance.

Retirement Plans

Build your retirement savings with a 401(k) plan that matches 50% of your contributions on up to 6% of your wages. Ascentra also offers up to an additional 3% in profit sharing to help support your financial future.

Life and AD&D Insurance

Help protect your loved ones with life and AD&D coverage equal to twice your annual earnings, up to $250,000. Ascentra also offers voluntary Life insurance options for employees and their families who would like to purchase additional coverage.

Perks at Ascentra

  • Anniversary Time Off
  • Education Reimbursement
  • Floating Holidays
  • Health Savings Account Company Contributions
  • Medical and Dependent Flex Spending
  • Paid Volunteer Opportunities
  • Paid Parental Leave
  • Personal Assistance Program
  • Rate Reductions on Employee Loans
  • Wellness Program

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Our Culture

Our culture defines who we are, why we exist and the values that guide our actions every day. At Ascentra, we take great pride in our culture and in the commitment of our staff to embody our values and fulfill our purpose. We also recognize that culture is not static. It continuously evolves as our organization grows. To foster a positive, innovative and engaging workplace, we must be intentional in regularly assessing, strengthening and enhancing our culture.

Ascentra has established a shared set of values and behaviors that serve as the foundation for our culture journey and guides how we work together to achieve our mission. Together, through the collective commitment and contributions of our staff, we continue to strengthen our four key pillars and create a culture where purpose, values and behaviors are reflected in how we serve one another, our members and our community. 

Our Four Key Pillars

  • Staff
  • Members
  • Community
  • Financial Stability

Our Core Values & Behaviors

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  • 85 %
    of Employees surveyed agree Ascentra allows them to maintain work/life balance.
  • 91 %
    of Employees surveyed are confident in their ability to meet the demands of their job.
  • 91 %
    of Employees surveyed are proud to work at Ascentra.
  • 99 %
    of Employees surveyed embody Ascentra's values while at work.

  • "Working for Ascentra is one of the best decisions I've ever made. I've been with them for over 20 years, and they've not only been a great employer but also taught me so much about finances. I've met amazing people, and I truly believe in what Ascentra is doing for its employees, members and the community. They're always looking for ways to improve our jobs and provide valuable products and services to our members. There are also plenty of opportunities to volunteer and give back to the community." - Anonymous

  • "Ascentra CU is a great place to work. They provide excellent opportunities for growth and development, the culture is one of respect and appreciation, management is always willing to listen and help, and although it is a large company, there's still a real sense of family.

    The benefits are amazing including a top-notch PTO program and the work/home life balance is great!" - Anonymous
  • "We are in the people helping people business and we get to make a difference in members financial stability. I work with a great team at my branch, we try to have fun together and build long lasting relationships with our members. The credit union strives to make a difference in the community and we have a lot of volunteer opportunities." - Branch Manager
  • "I’d recommend anyone to work for this company. While it may not be small it has a family feel to it. The management is great in my department. I do wish my training wasn’t as fast paced but I felt like when I got to where I was going to be I was able to thrive with the people working around me. They’re always open to answering questions and being there to help." - Digital branch
  • "There’s a lot of opportunities for promotion, management is generally very supportive, there’s a respect for work-life balance, and a lot of opportunities to grow. The hardest part of the job is the members, but sometimes they can also be one of the most rewarding elements of a daily work life." - Digital Branch Representative
Ascentra Home Office

Recognized by Forbes

Ascentra Credit Union was named to Forbes’ list of America’s Best-In-State Credit Unions 2026! This recognition reflects the trust our members place in us and our team’s commitment to providing caring, personalized service.

Learn more about this recognition.

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Veteran-Friendly Employer

Ascentra Credit Union is a Home Base Iowa employer. This designation recognizes our commitment to connecting jobs with qualified veterans and their spouses looking for career opportunities

Learn more about the Home Base Iowa Program. 

 

Your Future at Ascentra

Ready to put your talents to work helping others? Build your career with a team that values relationships, supports your growth and makes a difference for our members and communities. Explore our current openings and find your place at Ascentra.

View Open Positions