Your Credit Score

Making Cents of Your Credit Score


Did you know that your credit score could be quietly draining your wallet without you even realizing it?

Whether you’re applying for a loan, renting an apartment, or shopping for car insurance, your credit score plays a significant role in your financial future. Understanding how it works can empower you to take control and save a substantial amount of money.

In this article, we will break down what your credit score consists of, what factors can negatively impact it, how to improve it, and why it matters more than you might think.


Your credit score is calculated based on five main factors:

  • Payment History (40%) - This is the most important factor, tracking whether you pay your bills on time. Just one missed payment can take up to two years to recover from. Even after paying off a debt, it may remain on your report for 7–10 years.

     

  • Credit Usage (23%) - Also known as credit utilization, this measures how much of your available credit you're using. Experts recommend keeping your utilization under 30%.

     

  • Credit Age (21%) - This refers to the average age of your open accounts. Closing long-standing credit lines or opening too many new accounts can reduce this average and negatively affect your score.

     

  • Mix of Credit (11%) - Lenders prefer to see a variety of credit types, including installment loans (like mortgages or car loans) and revolving credit (like credit cards). A healthy mix can boost your score.

     

  • Hard Inquiries (5%) - Each time you apply for credit (credit cards, loans, etc.), a hard inquiry is made, which can negatively impact your score, even if you’re not approved. Soft inquiries, like those made by landlords or employers, do not affect your score.

When you understand what makes up your credit score, you can start building or repairing your credit. 

If you’re just starting, consider applying for a low-interest credit card from Ascentra Credit Union. Use it for small purchases and pay it off each month to establish consistent, positive history  and avoid interest charges.

Free financial coaching is available to help you through the process. At Ascentra Credit Union, we offer coaching services at eight branch locations, including Spanish-speaking support. Our coaches review your credit with a soft inquiry, ensuring it doesn’t affect your score, and create a personalized action plan to assist you with budgeting, debt reduction, and long-term planning.

Online services like SavvyMoney, available through Ascentra’s Digital Banking, let you view your credit report and receive tips on how to improve it. Avoid apps that sell your data; stick to trusted sources like AnnualCreditReport.com, where you can obtain a free report from TransUnion, Equifax, and Experian once a year.

You may also want to consider a consolidation loan that combines multiple debts into one lower-interest payment, which can help with your payment history, credit usage and credit mix. Just be careful not to use the paid-off credit lines and don’t close them, as doing so could hurt your score.

Taking these steps is a fantastic start to building or repairing your credit. You may begin to see positive changes on your credit report within a month.

Most of your credit score (90%) is based on activity from the past three years:

  • 40% from the last 12 months
  • 30% from the previous 13–24 months
  • 20% from the previous 25–36 months

So, although there is no instant fix, progress is certainly achievable with time and effort.

Your credit score doesn’t just determine whether you get approved for a loan; it also impacts how much you’ll pay. 

  • A higher credit score could save you tens of thousands of dollars on a mortgage.
  • Lower scores can double your car insurance premiums.
  • Employers sometimes run soft credit checks during hiring, and poor credit might limit job offers.

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However, keep in mind that your income, rent payments or how long you’ve been employed do not affect your credit score. While they may influence loan decisions, they are not factored into the score itself!


Improving your credit score isn’t about achieving perfection but about making consistent progress.

You can do this by focusing on your payment history, credit usage, credit age, mix of credit, and hard inquiries. If you’re unsure where to start, ask for help! Ascentra Credit Union is here to support you with coaching, tools, and guidance tailored to your specific goals.

Your credit journey is just that, a journey. Take the first step today and keep moving forward.

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Protecting Yourself from Scams and Spam

  • Jun 5, 2024

There’s nothing quite like receiving multiple spam emails, calls and texts each day. Cisco Systems, Inc. estimates that over 320 billion spam messages are sent every day.

Spam is, at the very least, an annoyance. At its worst, it can be a scam tactic or digital attack. Learning how to tell what spam is and what is a safe message can be a helpful tool to increase your cyber-safety and protect your information.

Learn How to Spot Spam

There are many ways to determine if an email, phone call or text is spam. Here are a few common ones to help you sort through your inbox.

  • Check to see if the sender or caller is legitimate and recognizable by reviewing the email address or area code.
  • Review the contents of the email or text for an abundance of misspellings and grammar errors or links that do not seem safe.
  • Determine if they are making an urgent request for Personal Identification Information (PII), such as your social security number, driver’s license number, taxpayer identification number, patient identification number, financial account numbers or credit card number.

Reducing the Amount of Spam You Receive

There is no surefire way to reduce the amount of spam you receive to zero. Instead, increase your awareness of spam tactics and take steps to make it harder for spammers to get to you.

  • Keep your PII close. Giving out your email and phone number frequently increases the likelihood of receiving spam messages.
  • Don’t open messages that appear to be spam. Delete and report these messages.
  • Don’t respond to spam. Responding to spam teaches your system that the message isn’t spam and that you want to receive more of it.

There are many more ways to tell if an incoming email, phone call or text is spam. The best way to prevent yourself from being spammed or scammed is to be aware!

Common Types of Scams

Scams are a dangerous type of spam message that specifically seek to harm you, often by stealing your money or PII.

  • Charity Scams: A thief poses as a real or fake charity and asks for donations.
  • Loved One Scams: A family member calls you out of the blue to ask for a wire transfer or gift card due to an emergency or bad situation.
  • Friendship Scams: A new person enters your life and builds a friendship with you, only to ask for money (once, or even repeatedly).
  • Mail Scams: A piece of mail arrives asking you to reply with money or PII in exchange for something.

Don’t fret - not every instance of contact from a charity, loved one, friend or mail item is a scam! In fact, most aren’t. But it’s important to be skeptical and take precautions when a request comes that you aren’t expecting and seems out of the norm.

Ascentra’s Promise

Ascentra Credit Union recognizes the importance of protecting the privacy and PII of our members and it is our goal to protect that information in every way we interact with you, whether it be in a branch, at one of our ATMs, on the telephone or online through the Internet.

It's important to know that Ascentra, or any other bank, financial institution, or tax authority should not ask you for PII through any type of communication. This includes asking for your debit or credit card PIN, a Secure Access Code (SAC) or your user ID and password to Digital Banking. If this occurs, call or stop into any of our branches or reach out to our Compliance and Fraud department by calling (563) 355-0152.

Ascentra encourages you to continue to do research about preventing spam and protecting yourself from scams. After all – you are your own best defense! 


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Protecting Yourself from Scams and Spam

  • Jun 5, 2024

There’s nothing quite like receiving multiple spam emails, calls and texts each day. Cisco Systems, Inc. estimates that over 320 billion spam messages are sent every day.

Spam is, at the very least, an annoyance. At its worst, it can be a scam tactic or digital attack. Learning how to tell what spam is and what is a safe message can be a helpful tool to increase your cyber-safety and protect your information.

Learn How to Spot Spam

There are many ways to determine if an email, phone call or text is spam. Here are a few common ones to help you sort through your inbox.

  • Check to see if the sender or caller is legitimate and recognizable by reviewing the email address or area code.
  • Review the contents of the email or text for an abundance of misspellings and grammar errors or links that do not seem safe.
  • Determine if they are making an urgent request for Personal Identification Information (PII), such as your social security number, driver’s license number, taxpayer identification number, patient identification number, financial account numbers or credit card number.

Reducing the Amount of Spam You Receive

There is no surefire way to reduce the amount of spam you receive to zero. Instead, increase your awareness of spam tactics and take steps to make it harder for spammers to get to you.

  • Keep your PII close. Giving out your email and phone number frequently increases the likelihood of receiving spam messages.
  • Don’t open messages that appear to be spam. Delete and report these messages.
  • Don’t respond to spam. Responding to spam teaches your system that the message isn’t spam and that you want to receive more of it.

There are many more ways to tell if an incoming email, phone call or text is spam. The best way to prevent yourself from being spammed or scammed is to be aware!

Common Types of Scams

Scams are a dangerous type of spam message that specifically seek to harm you, often by stealing your money or PII.

  • Charity Scams: A thief poses as a real or fake charity and asks for donations.
  • Loved One Scams: A family member calls you out of the blue to ask for a wire transfer or gift card due to an emergency or bad situation.
  • Friendship Scams: A new person enters your life and builds a friendship with you, only to ask for money (once, or even repeatedly).
  • Mail Scams: A piece of mail arrives asking you to reply with money or PII in exchange for something.

Don’t fret - not every instance of contact from a charity, loved one, friend or mail item is a scam! In fact, most aren’t. But it’s important to be skeptical and take precautions when a request comes that you aren’t expecting and seems out of the norm.

Ascentra’s Promise

Ascentra Credit Union recognizes the importance of protecting the privacy and PII of our members and it is our goal to protect that information in every way we interact with you, whether it be in a branch, at one of our ATMs, on the telephone or online through the Internet.

It's important to know that Ascentra, or any other bank, financial institution, or tax authority should not ask you for PII through any type of communication. This includes asking for your debit or credit card PIN, a Secure Access Code (SAC) or your user ID and password to Digital Banking. If this occurs, call or stop into any of our branches or reach out to our Compliance and Fraud department by calling (563) 355-0152.

Ascentra encourages you to continue to do research about preventing spam and protecting yourself from scams. After all – you are your own best defense!