Voice Banking

Voice Banking

Don't have time to stop by a branch or call during business hours? No worries! Now you can check balances, transfer money and more, 24/7 with Voice Banking.

To enroll or use Voice Banking, simply call 563-355-0152 or 800-426-5241 ext. 2 and follow the guided prompts.

It's super easy to use, and best of all, you can do your banking whenever you want!

Girl wearing orange sweatshirt smiling and looking at her blue phone



Get details for these accounts:

• Checking and money market accounts
• Savings accounts
• Loans
• Lines of credit
• Credit cards (listed under loans information, current and available balance details only)
• Certificates of Deposit (listed under savings information)
• IRAs (listed under savings information)


Some of the details you can receive include: 

• Payoff amount 
• Last payment date 
• Next payment date 
• Dividend 
• Current interest rate 
• Interest year to date 
• Previous year’s interest 
• Maturity date 


Transfers

Funds can be transferred between your accounts allowing you to make a payment from your savings or checking to one of your Ascentra loans. The system does not provide an option to transfer to another member’s account or make external transfers outside of the credit union. The transfer limits are noted below:
o Maximum of 25 transactions daily per account, 250 per month.

o $250,000 maximum for a transaction
o $250,000 maximum daily transaction limit per account 
o $500,000 maximum monthly transaction limit