Senior Management

Dale Owen, President & CEO
Dale joined Ascentra Credit Union in August 1999 and is the President & CEO. Before becoming President in September of 2013 he worked as EVP, Chief Lending Officer. In his position at the credit union, Dale provides leadership; direction and guidance to ensure the mission statement and goals as determined by the board of directors are accomplished. A self-proclaimed “reformed banker” Dale began his career in 1988 working in various positions for the former First National Bank of Moline. He has also worked as branch manager for the former Brenton Bank, Davenport, home equity manager and assistant cashier at the former Bank One Quad Cities, Moline, and mortgage loan representative for Marquette Bank, Galesburg. 
He received his master's degree in public administration from Drake University in Des Moines, bachelor's degree in public administration from Augustana College in Rock Island and associate degree in banking & finance from Black Hawk College in Moline. He also holds the Certified Chief Executive (CCE) designation from the Credit Union Executives Society (CUES). He has graduated from the CUES CEO Institutes conducted at the Darden School of Business at the University of Virginia, the Johnson Graduate School of Management at Cornell University; and The Wharton School at the University of Pennsylvania. 
Dale is actively involved in the community serving on the board of directors for the Iowa Credit Union League, Augustana College Alumni, Bettendorf Business Network and serves as Board Chair of the Iowa Credit Union Foundation & Community Business Lenders, LC. He has served on the Federal Home Loan Bank (FHLB) MPF National Advisory Council, CUNA System Governance and Structure Task Force Focus Group, Quad City DollarWise board, CMGMI National Insight Panel, Iowa Corporate Holding Company, LLC board, Iowa Credit Union League Payday Lending Task Force, past president and board member of the Great River Chapter of Credit Unions, past treasurer and board member of the Davenport Neighborhood Housing Service and past board member for the Quad City Credit Association. He has also been involved in the community as a volunteer for Children’s Miracle Network, Junior Achievement, United Way of the Quad Cities, Boys & Girls Club, Habitat for Humanity and Bethany for Children & Families.
His awards and recognition include the National Lending Award presented by CUNA, Iowa Credit Union League's Cooperative Spirit Award, City of Moline Civilian Service Award, QC DollarWise Mayor’s Outstanding Professional Contribution Award and Main Street Iowa Leadership Award.

Linda Andry, Executive Vice President & Chief Financial Officer
Linda Andry is the Executive Vice President & Chief Financial Officer joining Ascentra Credit Union in 2005. In this position Linda oversees all aspects of the credit union’s financial operations including asset liability management, investments, strategic planning, budgeting, and financial reporting. She is the liaison to the credit union’s external auditors as well as the Credit Union Division for the State of Iowa.
Linda has worked in the financial services industry for over 29 years, beginning at the former First National Bank of Moline as a teller in 1987. Her accounting experience includes working as a financial analyst for the former Bank One Quad Cities from 1993 to 1996 and then as a Senior Accountant for Bituminous Insurance Companies from 1996 to 2005. Linda earned her bachelor’s degree from Western Illinois University in 1993 and her CPA designation in 1996.
Linda currently serves on the board of directors of TMG Financial Services in Des Moines, IA. She is also a board member of the Ascentra Credit Union Foundation serving as treasurer and grant committee member.
Linda is actively involved in the community as a board member and the Treasurer for Christ’s Family Day Care in Davenport, IA. She is also serves regularly at North Ridge Community Church in the children’s ministry program. Linda has been a board member of the Great River Chapter of Iowa Credit Unions since 2006, serving as Treasurer and President during this time. She additionally serves as Treasurer for the Credit Union for Kids annual Golf Outing, raising funds for Children’s Miracle Network. Past community involvement includes serving as a Treasurer for the Quad City Blues Hockey Club (2012-2016), Quad City Ice Eagles (2006-2011), and the Quad City Blues Annual benefit game from (2012-2016.)

Tim Perkins, Executive Vice President & Chief Lending Officer
With over 19 years of financial and banking experience, Tim joined Ascentra Credit Union in February of 2014. He was hired as the credit union’s Chief Lending Officer. Prior to joining Ascentra, Tim was a Senior Vice President, Senior Lending Officer for Walcott Trust and Savings Bank in Walcott, Iowa. Having worked for both large and small financial institutions over his career, his focus remains on working with individual members and being engaged in the local community. His goal is to live and work by Ascentra’s value proposition of “Listening, caring, doing what’s right!” His responsibilities at the credit union include oversight of the Mortgage Department, Member Solutions Department and Member Business Lending areas.
Since 1996, Tim has worked as a consumer loan officer for The Rock Island Bank, a Business Banking Officer for Firstar Bank, N.A. and both consumer and commercial lending for THE National Bank, headquartered in Bettendorf, Iowa. As was previously stated, Tim’s most recent position was the Senior Lending Officer at Walcott Trust and Savings Bank. While at Walcott Bank, Tim oversaw all facets of the lending area including consumer, mortgage, agricultural and commercial lending. While working at THE National Bank and Walcott Bank, he has had the pleasure to work with many successful business owners. He received his bachelor’s degree in public administration from the University of Northern Iowa. He also graduated with honors from the Iowa Bankers Associations’ Commercial Lending School in 2006 and most recently received his diploma from the University of Madison – Wisconsin’s Graduate School of Banking in August of 2013. Tim was in the top 10% of his graduate school of banking class. 
Tim’s community involvement includes current board member and immediate past president of the Iowa Quad Cities Rotary Club, board member of the Hilltop Campus Village and the Scott County Regional Authority, advisory board member for the Bettendorf YMCA, member of the Bettendorf Community School District’s Finance Committee and current treasurer for the Bettendorf Community School District.
In 2008, Tim was recognized as a Quad City Leader under 40, by The Blackhawk College Foundation.

Becky L. Hansen, Senior Vice President & Chief Risk Officer
Becky joined the management team of Ascentra when Members Choice Community Credit Union merged with Ascentra Credit Union in 2010. Having been with Members Choice since 1985, Becky had served as their CEO since 1995. During her tenure as CEO the credit union quadrupled its asset size and dramatically increased its product and service offerings.
Becky received her bachelors of business administration degree from St. Ambrose University and her masters of organizational management degree from Ashford University. She is a 1998 graduate of CUNA Management School and earned her Credit Union Compliance Expert certification in 2003. In 2011, Becky received the Bank Secrecy Act Compliance Specialist designation. She was a gubernatorial appointee to the Credit Union Review Board for the State of Iowa for nine years and has served on various Iowa Credit Union League task forces.
Becky serves on the Production Team at her church, Harvest Bible Chapel and enjoys volunteering in women’s ministry.

Shelly Ridgeway, Senior Vice President & Chief Operations Officer
Shelly joined Ascentra Credit Union in April 1988 and is Senior Vice President & Chief Operations Officer. Before becoming the SVP, COO in February 2016 she held various positions including COO, Branch Manager, AVP of Lending and Vice President of Lending. In her current position Shelly is responsible for the branch operations and consumer lending.
Before joining the team at Ascentra Credit Union Shelly attended Scott Community College and worked at Construction Equipment Federal Credit Union (CEFCU) in Davenport.
Shelly has been involved with the American Business Women’s Association, Hoover School’s Lunch Buddy Program, CUNA Lending Council Member Resources Committee and a volunteer for Bix-7 and Habitat for Humanity.

Brad Knutson, Executive Vice President & Chief Technology Officer

With over 30 years of experience, Brad Knutson is the Executive Vice President & Chief Technology Officer and joined the credit union in 1989. With over 25 years at the credit union, Brad has held various positions, including Administrative Assistant to the Vice President of Operations, Bookkeeper, Finance Department Supervisor, and most recently the Chief Technology Officer. In his current position, he directs the credit union’s Information Systems department and business continuity planning. The department is responsible for all computer operations, telephone operations, mainframe systems, online banking, mobile banking, information security, and much more.

Before joining the credit union he had six years financial experience working for Household Finance, United Bank in Des Moines, and Lloyd’s Plan in Davenport. Brad received his bachelor's degree in economics and business administration from Wartburg College. He has also taken post-graduate classes in marketing through the University of Iowa.

His community activities have included the following: co-founder of the Yellow Ribbon Suicide Prevention Program Chapter in the Quad Cities, Harvest Bible Chapel production team, Quad Cities Youth Conference, Walk for Hope, NAMI Walk team leader, Big Brothers Big Sisters Lunch Buddy program, Bettendorf Community School District Lunch Pal program, Mississippi Bend AEA school resource volunteer, Boy Scouts of America Scoutmaster, Park View girls softball coach, Bix-7 starting line volunteer, John Deere Classic marshal & scoring committee volunteer.

Jennifer Naeve, Chief Marketing Officer
With over 19 years of experience in the marketing and public relations field, Jennifer Naeve is the Chief Marketing Officer, joining the credit union team in 2012. Her responsibilities at the credit union include serving on the Senior Management team as well as overseeing marketing, public relations, employee training and professional development, community outreach, and the Ascentra Credit Union Foundation.
Jennifer received her bachelor’s degree from Ashford University with a major in organizational management and holds an associate’s degree in marketing. Her experience in marketing and public relations management comes from a variety of sectors including healthcare, non-profit and the promotions industries.
In 2015, Jennifer received her Credit Union Certified Marketing Executive (CUCME) designation by graduating from CUNA Marketing Management School. Under Jennifer's leadership, Ascentra Credit Union has been awarded 18 CUNA Marketing and Business Development Diamond Awards, which nationally recognizes outstanding marketing and business development achievements in the credit union industry. In 2016 and 2017, Jennifer was chosen to be a CUNA Marketing and Business Development Council Diamond Award judge.
With a desire to give back to the community, Jennifer has served as a member of the Central Community School District Board of Education and is the founder and event organizer of the Clinton County St. Baldrick’s Fundraiser, which raises funds for childhood cancer research. She is a member of the Quad Cities Women’s Connection, the Credit Union Executives Society, the CUNA Marketing and Business Development Council, the Public Relations Society of America and Bettendorf Rotary. Jennifer additionally volunteers for Children's Miracle Network, Habitat for Humanity, Junior Achievement, River Bend Foodbank and Run with Carl.