Privacy & Security

Online Privacy Practices

This statement highlights only some of our privacy practices. View our Privacy Policy for complete information.

Surfing Safely and Securely

Ascentra Credit Union is committed to providing you with an enjoyable online experience. Clicking through our Web site will provide you with comprehensive information on our financial products and services, as well as ensure that the privacy and security of your personal information is protected.

Committed to Protecting Your Privacy

Ascentra Credit Union does not sell any of your personal information to nonaffiliated third parties. For further information, see our Privacy Policy.

Cookies

Cookies are small text files placed on your computer while visiting certain sites on the Internet. Cookies help Web sites keep track of personal preferences and recognize return visitors. An example of the use of cookies is when sites greet you personally or post a list of what you most recently purchased.

Ascentra Credit Union uses cookies to enrich your online experience and give it a personal touch. On this Web site, a temporary cookie may be placed on your computer to see which product pages you viewed most frequently. The cookies are not used to collect or store information on you, but will bring up targeted content on our home page the next time you visit our Web site based on which pages you viewed most frequently during your prior visit.

You can prevent cookies from being placed on your computer by accessing your browser's preferences menu and deleting existing cookies. There also are commercial programs available to help you manage or disable cookies; however, you should be aware that when cookies are not enabled, the supplemental services on our online account access service (Bill Payment, Loan Applications, etc.) might not work properly.

Third-Party Links

Ascentra Credit Union does not endorse or guarantee the products, information, or recommendations provided by linked sites. Ascentra Credit Union is not liable for any failure of products or services advertised on linked sites. Third-party Web sites may provide less online security than Ascentra Credit Union Web site. And further, each third-party link may have a privacy policy different than your credit union; thus we encourage you to review each privacy policy for your own protection. For further information, see Ascentra Credit Union's Privacy Policy.

Looking Out for Children

We do not knowingly market to or solicit information from children under 13, nor do we post offensive material that is harmful to children. We recognize that protecting children's identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents. We encourage parents and legal guardians to supervise the activities of children when using the Internet. We are not responsible for the data collection and use practices of nonaffiliated third parties to which our web sites may link. For more information go to www.fbi.gov and search for internet child safety.