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Member Feedback
Bonnie Petersen-Fuller, Call Center Representative, received the following thank you:
Dear Bonnie,
Thank you for the quick and courteous service today! You had a 1099 on my fax almost before I could turn around. Thanks again!
–Becky
Michelle Butt, Senior Account Officer, received the following thank you:
Hi Michelle! Just a note to let you know how much I appreciate all your assistance with lowering my car payments. I also appreciated your genuine, personal care and support through this difficult, life altering change in my life. It’s definitely a trial and challenge given me that I know I will become successful in the end. God Bless you! Again, thank you for everything…it is appreciated very much. Blessings in your day. Respectfully, Chris
Stephanie Overstake, ARIS Coordinator, and account officers Brandy Thompson and Jeff Gerstel received the following thank you:
Mike called one day upset about money that was missing from his account, $800!! Assuming it was a credit union error, Stephanie, Brandy and Jeff got right on it and started digging to find this money. Mike later called back and to his surprise, it was a family member issue and they were resolving this problem within the family.
According to a voicemail left from Mike, “(Stephanie, Brandy and Jeff) you put in a lot of effort to find this problem and you jumped right on it. You will be my bank for as long as I live around here and I’ll recommend you to whomever I can.”
–Mike
Bonnie Petersen-Fuller, Call Center Representative, received the following thank you:
Call Center Supervisor, Donelle Lineburg, got a message from Todd. He said Bonnie was wonderful and he appreciated how much she helped him! Way to go Bonnie!
–Todd