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Meet the Little Guy

 

Fraud Alert - Fradulent Email from “eNFACT Notifications”(Phishing Attack)

A fraudulent email message has been reported as a phishing attack, claiming to be from eNFACT and linking to a mock FISERV website regarding debit card transactions. This e-mail is NOT legitimate and part of a phishing attack. Please do NOT repond to this email or click on the links within the email. This false site may install malicious software to your system designed to gather information. Below is a sample of the email that has been received. Please feel free to contact our offices should you have any questions.

From: eNFACT Notifications [mailto:noreply@enfactnotifications.com]
Sent: Thursday, January 26, 2012 12:23 PM
To: Recipients
Subject: eNFACT Case #29018
To protect your account, we monitor your ATM and debit card transactions for potentially fraudulent activity which may include a sudden change in locale (such as when a U.S.-issued card is used unexpectedly overseas), a sudden string of costly purchases, or any pattern associated with new fraud trends around the world.
An eNFACT Case was generated for the cardholder below:
Transaction 1 Information:
A charge on 10/23/2011 in the amount of $438.09 in ITALY
Transaction Score: 981

The eNFACT Case is generated when a suspect transaction is detected. If this transaction was not initiated by you as the credit card holder please follow the steps as shown at : (website) Please be sure to complete the Case Resolution Notification (CRN) Form at (website) . If you have any questions, or would like additional information pertaining to this eNFACT Case, please contact the Card Processing Center at **** THIS IS AN AUTOMATED EMAIL. DO NOT REPLY TO THIS EMAIL. ****
You are receiving this automated message because your financial institution and card issuer are subscribed to our service.

 

Fraud Alert - Automated Phone Calls

Be aware of fraudulent automated phone calls stating that your ATM or debit card has been deactivated from store purchases or ATM withdrawals. We do not use any automated service that notifies members by phone that their ATM or debit card has been deactivated. This message may prompt you to call a phone number. Do not call this number! If you recently responded to this type of call and provided information about yourself or your account please contact the credit union as soon as possible for assistance at our main phone number.

 

Member News

Upcoming Events

 

January

February

  • 3 - Orange You Glad It's Friday
  • 11 - Bettendorf Booker Bear (Bettendorf 1st Grade Participants Only)
  • 17 - Orange You Glad It’s Friday
  • 23 - Ascentra Annual Meeting (7pm @ HomeRidge Inn & Suites, open to members)
  • 25 - North Scott Scottie Reads (North Scott 1st Grade Participants Only)
  • 25 - Community Healthcare Jazz It Up

March

  • 2 - Orange You Glad It's Friday
  • 3 - Pleasant Valley Booker Bear (Pleasant Valley 1st Grade Participants Only)
  • 16 - Orange You Glad It’s Friday

April

  • 6 - Orange You Glad It's Friday
  • 20 - Orange You Glad It’s Friday
  • 21-28 - Money Smart Week (MSW)

May

  • 4 - Orange You Glad It's Friday
  • 4 - Leadercast
  • 18 - Orange You Glad It’s Friday
  • 28 - Closed for Memorial Day

June

  • 1 - Orange You Glad It's Friday
  • 15 - Orange You Glad It’s Friday

July

  • 4 - Closed for Independence Day
  • 6 - Orange You Glad It's Friday
  • 20 - Orange You Glad It’s Friday

August

  • 3 - Orange You Glad It's Friday
  • 6 - CMN Golf Outing
  • 17 - Orange You Glad It’s Friday

September

  • 3 - Closed for Labor Day
  • 7 - Orange You Glad It’s Friday
  • 21 - Orange You Glad It’s Friday
  • 22-23 - Quad City Balloon Festival

October

  • 5 - Orange You Glad It’s Friday
  • 19 - Orange You Glad It’s Friday
  • 22-26 - International Credit Union Week
  • 25 - Retirees Luncheon

November

  • 2 - Orange You Glad It’s Friday
  • 12 - Closed for Veterans Day
  • 16 - Orange You Glad It’s Friday
  • 22 - Closed for Thanksgiving Day

December

  • 7 - Orange You Glad It’s Friday
  • 21 - Orange You Glad It’s Friday
  • 24 - Christmas Eve – Branches close at 1pm
  • 25 - Closed for Christmas Day

Promotions

 

Community Involvement

Education/Information 

 

Listen and Learn: WYEC Radio Interviews

Ascentra 10 & Done 
Ascentra Retirement Planning
Money Savvy Kids
 

Did You Know Tips

Daily Usage Limits on Debit & VISA cards
Nickname Your Account

Privileged Status
Save $$$ and avoid the Surcharge at ATMs. Ascentra is a part of the Privileged Status Network. Look for the Privileged Status logo and you won't be charged a surcharge for using that ATM. This has a savings anywhere from $1.00-$2.50 per transaction depending on the machine. Locate ATMs in the Privileged Status network.

How To

Bill Payment
Account to Account Transfer

Information

Base Share Minimum Balance
Check Fraud - Learn More
e-Statements
FREE Credit Report
Money Smart Week Financial Education

NCUA Insurance

Banzai! Free Financial Education Program & Materials for Teachers
QC Dollarwise Financial Education
Safety & Soundness of Credit Unions
Student Loan Information
TurboTax for the Web
Tax Freedom Project - Free Online Tax Preparation and Filing
What Makes up a Credit Score
Tips to Wise Use of Credit & Budgeting

 

 

Awards & Recognition

  • Ascentra Credit Union Receives Diamond Award for outstanding Marketing, Business Development Achievements
  • Helena Hess Recognized for Excellence
  • Brad Knutson, Vice President of Information Systems was presented with the HUG Award (Helping us Grow) by the Davenport Community School District for his many years of service presenting teen suicide prevention & education to high school students. (9/2010)
  • Leader to Leader Breakfast - Greg Aguilar (5/09)
  • Joanne Boozer, EVP Operations, Compliance & HR was presented a plaque in appreciation of Ascentra Credit Union’s Continuous Support and Significant Contributions to the Friendly House at the the Friendly House’s Annual Meeting and luncheon, December 18, 2008. Ascentra Credit Union donated office furniture, office equipment and wall hangings to the Friendly House after remodeling their Bettendorf office. The staff at the Friendly House is very appreciative of their new desks, chairs and office equipment; stating that usually donations are used to promote their programs and services, not for staff accommodations.
  • Quad City DollarWise presented Dale Owen, VP of Lending at Ascentra Credit Union, the certificate of Outstanding Organization Contribution for the credit union’s efforts to fight pay day lenders. Dale was recognized for his efforts in coordinating Quad City area credit unions to assist Quad Cities Interfaith (QCI) in fighting pay day loan businesses. In some cases, these businesses charge interest rates in excess of 350 percent. QCI called on credit unions to show people there’s a more affordable way to get extra money. Five credit unions including Ascentra Credit Union answered QCI’s call by offering smaller loans ranging from $100, $500 to $1,000 with interest rates that can’t exceed 21 percent.
 

In the News


 

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